We support people with an intellectual disability and their families to know what it means to have real choice and control over their own lives. We take a human rights approach, putting the person with the disability first and at the centre of what we do. This is what we call individual advocacy, and helps you if you have been experiencing discrimination, abuse or neglect. Sometimes we might not be the right people to help, but we do know other organisations who can. 

We can help with free telephone advice, face to face help, referral and support, as well as advocacy alongside you. STAR is funded to do our advocacy work by the Victorian Government under the Victorian Disability Advocacy Program. We do not charge you for our help. 

It’s also important to know what we don’t do: we are not decision makers, mediators, counsellors or case managers. 

If you want to see if we can help, please contact us here  or call us on  03 9650 2730.  Please note our office hours are 9.30am – 4pm Tuesdays, Wednesdays and Thursdays 

We are currently unable to take on any new individual advocacy matters or to respond to phone enquiries.  If you need to find an advocate please visit the DARU’s Find An Advocate page.

If you would like to become a member that would be great – here’s how you can join us. 

Want to tell us how we did to help you with your issue? Please go to our contact us page for more information on how to do that. 

Additionally, you can find our Privacy Policy here , which tells you how we will store your information, as well as your Rights and Responsibilities when dealing with STAR. Finally, we’ve developed a Vulnerable People policy to further protect you. 

If you’re wondering whether you can ask us for support, you can read our Who can use STAR policy policy, as well as how we will meet your Individual Needs policy.